Contact us

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Betzino customer support is dedicated to responding promptly to all your enquiries about accounts, payments, bonuses and security. Our French‑speaking team is available by email and live chat, Monday to Sunday from 09:00 to 23:00 (local time). For efficient handling, always provide your player ID, a description of the issue and screenshots where applicable. To contact the site, send a message to [email protected] for general assistance, to [email protected] for commercial enquiries, or to [email protected] for media and partnership requests. We aim to respond within 24 hours on weekdays and within 48 hours at the weekend. If your request concerns an urgent transaction, put “URGENT” in the subject line. You can also consult the site FAQ section for quick answers to common questions. Betzino takes privacy and security very seriously and handles every case with care.

Partners

Betzino is seeking reliable partners in France and across Europe to develop long‑term collaborations in online gaming, media and sporting events. Whether you are an affiliate, content provider, marketing agency or event organiser, we offer competitive terms, transparent performance tracking and technical tools to integrate our offers easily. Partnerships can include co‑brand campaigns, local offers, affiliate programmes and API integrations for game providers. To propose a collaboration, send a brief presentation of your project, your references and your expectations to [email protected] or [email protected]; for general enquiries use [email protected]. Please specify your timelines, target audience and estimated volume, and we will come back with a proposal within 72 working hours. Betzino complies with French regulations, KYC requirements and promotes responsible gambling; we favour partners who share these values. Let’s build high‑performing, compliant campaigns tailored to the French market. Contact us today to get started.

Press

For press enquiries, media requests and public relations concerning Betzino, contact our dedicated press team at [email protected]. We prioritise requests from journalists, influencers and media partners and generally respond within 48 hours on weekdays. To speed up handling, state your media outlet, deadline, contact details and the subject of the interview or request, along with examples of previous publications if available. Betzino can provide interviews with executives, press releases about our updates, high‑resolution images and event access subject to availability. Editorial partnership or sponsorship proposals should be sent to [email protected]; for more detailed commercial questions use [email protected]. We respect French regulations and place great importance on transparency and responsible gambling in our communications. If you need an urgent response, put “URGENT” in the email subject and include a direct phone number. Our press team is available to facilitate media collaborations and provide any necessary materials. Press contact available 24/7.

Address

12 Rue Pt Carnot, 69002 Lyon, France

 

 

 

 

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12 Rue Pt Carnot, 69002 Lyon, France