Responsible Gambling is at the heart of our platform: we encourage healthy habits, offer deposit limits, temporary pauses and self-assessment tools. If you feel you are losing control, contact our support services and consult specialist resources for appropriate help.
Introduction and commitment to responsible gambling
Our platform sets out a clear commitment to Responsible Gambling: accessible information, deposit-limiting tools, pause options and dedicated support. In France, we tailor our resources to local needs, encourage best practice and remind players to gamble for entertainment, not to chase losses.
Protection of minors and age verification
Protecting minors is a priority: our age verification process combines strict identity checks, document verification and the blocking of suspicious accounts. In the spirit of Responsible Gambling, we refuse access to underage players and raise awareness among families of effective prevention tools.
Self-assessment: Are you gambling responsibly?
Responsible Gambling starts with an honest self-assessment: take stock of the frequency, time and money you spend. Answer a few simple questions, set limits and seek help if needed. It's a small step that protects your enjoyment and your finances.
Personal control tools (Deposit, bet and time limits)
Our personal control tools let you set deposit caps, bet limits and session durations. Enable alerts, adjust your limits daily and combine them with automatic breaks to practise Responsible Gambling and protect your budget and well-being.
Self-exclusion and cooling-off periods
Self-exclusion options and cooling-off periods are essential for practising Responsible Gambling. Activate temporary or permanent self-exclusion, set the desired duration and contact support if necessary. These measures help you regain control and protect your well-being.
Session reminders and reality checks
Session reminders and reality checks are simple but effective tools to support Responsible Gambling. Turn on alerts, time limits and reminder messages to avoid prolonged sessions. These features help you keep perspective and maintain control of your spending.
Protecting minors at home (Filtering software)
Install filtering software and parental controls to block access to gambling sites. Set passwords, limit devices and update blacklists regularly. These measures strengthen Responsible Gambling at home and help families prevent minors' exposure to gambling.
Help, support and resource organisations
If you're struggling, contact specialised support services, local organisations and national helplines. Anonymous advice, psychological support and practical solutions are available to support the player and promote Responsible Gambling confidentially and promptly.
Tips for staying in control
To stay in control, set deposit and time limits, enable automatic breaks and monitor your spending. Plan a budget, use self-exclusion tools if needed and remember that Responsible Gambling means playing for enjoyment, not to recoup losses.
Contact us for help
To get help, contact our support team available 24/7 via live chat, phone or email. Requests are handled confidentially; we offer guidance, local resources and specialist referrals for Responsible Gambling. Don't hesitate — we're here to help.
